Here at Tackle Express we pride ourselves in providing our customers with the best customer service you'll find anywhere.
If you have any questions or concerns, please call us at 661-251-8700 and push option #2 for internet sales. Our friendly staff will assist you Monday thru Friday from 9AM - 3PM Pacific Standard Time. We're here sometimes on the weekends too if we aren't out fishing, so give us a call.
Please send all returns or exchanges to:
Tackle Express
22941 Soledad Canyon Road,
Santa Clarita, CA 91350
22941 Soledad Canyon Road,
Santa Clarita, CA 91350
661-251-8700
If you have any questions, comments, or concerns, please feel free to contact us at info@tackleexpress.com
Sale Events For In-Store
If Tackle Express is having a sale, you must mention the sale in store to receive the discounts. Many times our sales are treated as coupons and must be presented as such with either a verbal or printed verification of our current sale. Notification of the sale is the same as presenting a coupon and the lower price will be given.
Guaranteed Lowest Prices
If you find a lower price, on any product we stock, please give us the opportunity to match it. As should be expected, there are some common sense restrictions that apply. We must be able to verify the lower price through a valid online website (Ebay, Amazon, Craigslist etc. are examples of sites that we do not price match).
Lower prices that cannot be confirmed will not be honored. Please inform one of our knowledgeable staff members with the website where you found the lower price and once confirmed, Tackle Express will match it. A price match can only be applied for an item with the same specifications as the item on the competitor’s site. We reserve the right to confirm lower prices before any final Tackle Express sale. The source of a lower price must come from an authorized dealer within the United States of the product in question. If the price does not come from an authorized online source, current Tackle Express prices will be used.
Defective Products
If you think a product is defective, please ship it back to Tackle Express where our quality control department will examine it and do the following: Consider it defective through Tackle Express standards, and immediately ship your replacement or refund your money, or you may contact the manufacturer to see if they cover the defective merchandise.
Privacy
Tackle Express does not allow the collection or sale of Personally Identifiable Information by third parties or online services. Your personal information will not be sold or given away.
Returns and Exchange
If you received a product that you would like to exchange or return, please refer to the notice that was in your shipping box or envelope for directions. If you have a question that your invoice does not address please call and speak with a customer service representative who will give you return information specific to the product you are returning.
Please send all returns or exchanges to:
Guaranteed Lowest Prices
If you find a lower price, on any product we stock, please give us the opportunity to match it. As should be expected, there are some common sense restrictions that apply. We must be able to verify the lower price through a valid online website (Ebay, Amazon, Craigslist etc. are examples of sites that we do not price match).
Lower prices that cannot be confirmed will not be honored. Please inform one of our knowledgeable staff members with the website where you found the lower price and once confirmed, Tackle Express will match it. A price match can only be applied for an item with the same specifications as the item on the competitor’s site. We reserve the right to confirm lower prices before any final Tackle Express sale. The source of a lower price must come from an authorized dealer within the United States of the product in question. If the price does not come from an authorized online source, current Tackle Express prices will be used.
Defective Products
If you think a product is defective, please ship it back to Tackle Express where our quality control department will examine it and do the following: Consider it defective through Tackle Express standards, and immediately ship your replacement or refund your money, or you may contact the manufacturer to see if they cover the defective merchandise.
Privacy
Tackle Express does not allow the collection or sale of Personally Identifiable Information by third parties or online services. Your personal information will not be sold or given away.
Returns and Exchange
If you received a product that you would like to exchange or return, please refer to the notice that was in your shipping box or envelope for directions. If you have a question that your invoice does not address please call and speak with a customer service representative who will give you return information specific to the product you are returning.
Please send all returns or exchanges to:
Tackle Express
22941 Soledad Canyon Road,
Santa Clarita, CA 91350
22941 Soledad Canyon Road,
Santa Clarita, CA 91350
661-251-8700
If you have any questions, comments, or concerns, please feel free to contact us at info@tackleexpress.com
Privacy Policy Information.